Booking & Cancellation Information

CONTRACTS, INVOICES and PAYMENTS:

All booking confirmations, invoices, payment plans, contracts, and questionnaires are efficiently managed through HoneyBook, ensuring a seamless and organized experience. Payments on HoneyBook can be made using all major credit cards or via ACH bank transfer. I also accept payments through PayPal, Venmo and CashApp, and any payments made through these methods will be marked as received directly on your HoneyBook invoice, keeping everything up to date and easily trackable.

BOOKING:

For all sessions other than weddings and elopements; a non-refundable session retainer of $125 is required to book and hold the date for your session. This also serves as a cancellation fee. However, the fee can be credited towards a future session if you contact us within 72 hours of the session date by phone or email. All remaining balances are due via the agreed upon payment schedule.

For weddings and elopements, 25% of the event fee is due at the time of booking and is considered a non-refundable retainer. Another 15% is due the Friday before your engagement session and is considered compensation for your engagement session. The remaining balance will be payable according to the schedule, with the final payment due no later than 14 days prior to the event.

CANCELLATIONS:

Client forfeits their session retainer paid to book the session. As previously stated, the fee can be credited towards a future session if the client reschedules the appointment by contacting us via phone call, text or email within 72 hours prior to the date of session and re-booking at an agreeable date and time.

If the Client cancels the Contract, all monies paid will be refunded except for the non-refundable retainer and monies for services already rendered.

If the Photographer cancels, they will provide a suitable replacement subject to the Client’s consent or all monies paid will be refunded. This is further outlined in the contract you will receive.

LIABILITY:

The Photographer is liable only for services they personally provide and cannot be held responsible for the actions or performance of other vendors.

FORCE MAJEURE:

In the event the Photographer is unable to fulfill their obligations under this Contract due to fire, casualty, strike, act of God, illness, emergency, or any other circumstance beyond their control, the Photographer will make every reasonable effort to secure a qualified replacement photographer, subject to the Client’s approval. If a suitable replacement cannot be provided, the retainer and any other fees paid by the Client shall be refunded, and the Photographer shall bear no further liability in connection with this Contract.

Clover and Pine Photo, LLC is a registered Limited Liability Company and maintains full liability insurance.