Frequently Asked Questions

  • What is required to book a date? To officially get on my calendar, a signed Photography Agreement and a retainer are required.

    • For Weddings & Elopements: A 25% non-refundable retainer is due at the time of booking.

    • For All Other Sessions: A $125 non-refundable session retainer is required to hold your date.

    When is my remaining balance due? Your payments will follow the schedule outlined in your Photography Agreement. For weddings and elopements, the full remaining balance is due no later than 14 days prior to your event.

  • All invoices and payment schedules are managed seamlessly through HoneyBook. I accept debit and credit cards, as well as ACH bank transfer payments.

  • All booking confirmations, invoices, payment plans, contracts, and questionnaires are efficiently managed through HoneyBook, ensuring a seamless and organized experience. Payments on HoneyBook can be made using all major debit and credit cards or via ACH bank transfer.

  • What happens if you are sick or there is an emergency? In the event of fire, casualty, strike, act of God, illness, or emergency, I will make every reasonable effort to secure a qualified replacement photographer, subject to your approval. If a suitable replacement cannot be provided, your retainer and all fees paid will be refunded in full.

    Yes. Clover and Pine Photo, LLC is a registered Limited Liability Company and maintains full professional liability insurance. Please note that the Photographer is liable only for services they personally provide and cannot be held responsible for the actions or performance of other vendors.

  • For Weddings:

    • Client Cancellation: If the Client cancels, the Retainer is forfeited. If cancelled within 30 days of the event, the full balance remains due.

    • Rescheduling: If the Client reschedules, a rescheduling fee may apply, and the new date is subject to Photographer’s availability.

    • Photographer Cancellation: If the Photographer cannot perform due to illness or emergency, they will attempt to find a replacement of equal caliber. If no replacement is found, all fees (including retainer) will be refunded, which shall be the Client's sole remedy.

    For Portrait and Family sessions:

    • What if I need to cancel or reschedule my session? If you cancel your session, the retainer is forfeited as a cancellation fee. However, if you contact Clover and Pine Photo via phone or email at least 72 hours prior to your session date, your retainer can be credited toward a future session at a mutually agreeable date and time.

    • What happens if the session is cancelled? If the Contract is cancelled, all monies paid will be refunded except for the non-refundable retainer and any monies for services already rendered.

    What if there is bad weather? For most sessions rescheduling for weather is not a problem. For wedding, we will persevere and make it work!

  • Our prices range from $350-$3,200. We offer transparent pricing based on project type, complexity and hours of coverage. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Travel Fee: For any event location requiring travel exceeding 1.5 hours from the Photographer’s home office, a travel fee of $80.00 per hour shall apply. This fee is calculated based on total round-trip transit time (to and from the location).

    Lodging Fee: A flat lodging fee of $250.00 shall be added to the Total Cost of the Agreement if any of the following conditions are met:

    • Duration: The contracted wedding coverage is 10 hours or more.

    • Distance: One-way travel to the location exceeds 3 hours.

    • Timing: The contracted end time is 10:00 PM or later and the return drive exceeds 90 minutes.

    Payment of Fees: All estimated travel and lodging fees must be paid along with the Final Balance 14 days prior to the event. Any incidental travel expenses incurred on the day of the event will be invoiced separately and must be paid before the final gallery release.

  • Quality takes time, but I know you’re excited!

    For Weddings, you will receive a 'Sneak Peek' gallery within 24 hours so you can share the news. You can expect 50-75 edited high-resolution digital images per hour of coverage, your full, high-resolution gallery will be delivered within 30-60 days and a USB with all raw usable raw images will be mailed to you within 90 days of your event.

    For Engagement, Family and Portrait sessions, the turnaround time is 2–3 weeks and you can expect 40-50 edited high-resolution digital images in 14-21 days.

    Please note raw images are only included with wedding and elopement bookings. If you would like to purchase the raw images from your session pricing starts at $250.

  • Yes! While my signature editing style is a huge part of the Clover and Pine Photo experience, I understand that some couples want the complete archive of their day. They’re your memories, afterall.

    Full wedding and elopement collections automatically include the RAW, unedited files. For all other sessions (Family portraits, etc.), RAW files are available as an add-on starting at $250.

    Please note: RAW files are massive, professional-grade files that require specific software (like Adobe Lightroom or Photoshop) to view and edit. They are provided 'as-is' and do not reflect the final artistic look of my delivered galleries.

    Even with the purchase of RAW files, Clover and Pine Photo retains the legal copyright to the images. Your purchase grants you a Personal Use License, allowing you to keep, and print these files forever. However, you may not sell these images, use them for commercial gain, or claim them as your own professional work.

    To maintain the artistic integrity and consistent style of the Clover & Pine brand, I kindly ask that you do not edit or apply filters to the RAW images for public sharing. My professional editing is a core part of the service you are hiring me for.

    If you choose to share a RAW image version on social media, please refrain from tagging my professional business page. I want to ensure that any work associated with my brand reflects the specific quality and 'look' you see in my portfolio.

  • Per standard industry practice, Clover and Pine Photo retains the copyright to all images. However, your gallery includes a Personal Use License. This means you have full 'Printing Rights' to print your photos at any lab of your choice and 'Digital Rights' to share them on social media for personal use. You may not sell the images, enter them into contests, or use them for commercial purposes without prior written consent.

  • I can certainly add a second photographer. The price for this starts at $250

  • I have a digital super 8 camera and can also provide some content creation services.

  • Southern Vermont, New England, and beyond.